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S/04 · SEWAGE & BIOHAZARD CLEANUP

Sewage &
Biohazard Cleanup

Category 3 contaminated water requires PPE-equipped certified crews, specialized extraction equipment, and pathogen-level sanitization. Never a DIY situation.

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Response

24/7

Certified

Cat. 3RATED

Insurance

AllMAJOR

S/04.1 · SCOPE OF WORK

What's Included

◆ 24/7 emergency response

◆ Full safety assessment and PPE-equipped crews

◆ Category 3 water extraction and disposal

◆ Removal of all contaminated porous materials

◆ Professional antimicrobial & disinfectant treatment

◆ Structural drying and dehumidification

◆ Subfloor cleaning and treatment

◆ HVAC inspection and cleaning if contaminated

◆ Complete structural repair and restoration

◆ Insurance documentation and direct billing

◆ Health-compliant waste disposal

◆ Final sanitization verification

S/04.2 · HOW WE RESTORE

Sewage &
Process

A proven, step-by-step approach — from the moment we arrive to the final walk-through.

ARRIVAL

Safety Assessment

Crew arrives in full PPE. We assess contamination level, identify the source, and establish safety zones to protect all occupants.

HOURS 1–3

Contaminated Extraction

Specialized equipment designated for Category 3 water events extracts all standing contaminated water and disposes of it per health regulations.

HOURS 2–5

Material Removal

Porous materials that absorbed contaminated water — carpet, drywall, insulation — are removed and properly disposed of. These cannot be safely cleaned.

DAYS 1–3

Sanitization

All remaining surfaces are cleaned with professional antimicrobials and disinfectants. Floors, walls, framing, and subfloors are treated for pathogen elimination.

DAYS 2–5

Drying & Verification

Industrial drying equipment runs to safe moisture levels. We verify with moisture meters and document the completed sanitization process.

DAYS 5–14+

Restoration

Flooring, drywall, trim, and fixtures are rebuilt and restored — returning the area to a clean, safe, fully functional condition.

S/04.3 · WARNING SIGNS

When to Call

▲ Raw sewage backup in drains, toilets, or floor drains
▲ Strong sewage odor indoors
▲ Dark or discolored water from drains
▲ Multiple drains backing up simultaneously
▲ Gurgling sounds from toilets or drains
▲ Wet spots or sewage seepage in basement or crawlspace
▲ Toilet overflow involving fecal matter
▲ Known septic system failure or overflow

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S/04.4 · COMMON QUESTIONS

Frequently Asked Questions

04.01 Is sewage backup dangerous?

Yes. Raw sewage contains bacteria (E. coli, Salmonella), viruses (Hepatitis A, Norovirus), parasites, and other pathogens. Direct contact or breathing contaminated air can cause serious illness. Never attempt to clean a sewage backup yourself without proper protective equipment.

04.02 Can my carpets and furniture be saved?

In most cases, porous materials that have absorbed contaminated water — carpet, pad, upholstered furniture, mattresses — cannot be safely cleaned and must be replaced. Hard, non-porous items can typically be sanitized and saved.

04.03 How long does sewage cleanup take?

A typical residential sewage cleanup takes 3–7 days, including extraction, material removal, sanitization, drying, and initial restoration. Full reconstruction may add additional time.

04.04 Does insurance cover sewage backups?

Many policies cover sewage backups, especially if you have a sewer/drain backup endorsement. Coverage varies by policy. We'll help you document the damage and work directly with your insurance company.

Preferred Contractor

All Major Carriers & More · We Bill Directly